Exceling Social Media Management

Customer Success isn’t just one of the biggest buzzwords in the B2B market; we embrace that to enable our clients to achieve mega-growth

Customer Success isn’t just one of the biggest buzzwords in the B2B market;

we embrace that to enable our clients to achieve mega-growth.

Overwhelmed by tasks ?

from market research to marketing communication to customer service and beyond

Our Customer Success Team is ready to help, from keyword exploration and optimisation, query and dashboard building, and alert setting. Regular training will also be conducted, keeping your team up to date about the development of this fast-moving field and engaging them for more utilisation to achieve productivity improvement.

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Overwhelmed by tasks ?

from market research to marketing communication to customer service and beyond

Our Customer Success Team is ready to help, from keyword exploration and optimisation, query and dashboard building, and alert setting. Regular training will also be conducted, keeping your team up to date about the development of this fast-moving field and engaging them for more utilisation to achieve productivity improvement.

Keyword Exploration and Query Setting

– critical setup steps underpinning the success of your social media management function

Client Success Team at Tocanan plays around with Boolean operators daily, writing Queries with a broad range of search objectives for clients and internal research projects. Requests can be anything from standard brand tracking to broad research topics such as “how do Gen-Z talk online about managing their money”. For us, the more obscure and tricky the Query, the better!

Book a meeting to let us know how we can help.

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